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Since the Covid-19 pandemic, the office landscape has appeared bleak. According to JLL, the global office vacancy rate touched 16.7% in Q3 of 2024 – a hike in Europe and North America, but a decline in the Asia Pacific.
Despite the vacancy rate, rumors of the death of the office have been greatly exaggerated. Occupier demand is expected to improve in many markets, thanks to resiliency in labor markets, economic growth, and changing monetary policies.
Occupier demand is expected to improve in many markets, thanks to resiliency in labor markets, economic growth, and changing monetary policies.
However, the office – and the workplace experience – are undergoing a transformation due to elements such as location choice, the desire for a work-life balance, and allocation of construction and land resources. Furthermore, as companies return to the office as the primary space for work, office re-entry strategies are gaining traction.
High among the transformers of the workplace experience is commercial real estate technology. This includes tech that improves how commercial real estate is managed, occupied, developed, and marketed. In this article, we cover how CRE technology is reshaping the workplace experience.
Real-time Insights on Space Usage
As offices become more tech-integrated, they also generate more data.
Real-time data offers insights for proactive decision-making, thus enabling CRE professionals to run smarter operations. It helps them understand which spaces are needed, how current spaces are being used, and what changes can meet workforce needs over time.
For example, desk booking software provides real-time data on space utilization and collects historical data for deep analysis, allowing companies to continuously improve and adapt hybrid offices as employee needs change.
Furthermore, property managers and owners can use real-time data insights to tailor services and improve amenities. For instance, tenant experience platforms can help building managers identify which amenities are most popular, anticipate tenant needs, and even develop custom packages for different tenant profiles. This way, they can enhance the workplace experience, encouraging tenants to stay long-term.
AR/VR for Design and Space Planning
Picture a virtual representation of the office that can be interacted with.
AR and VR are transforming the workplace experience by allowing employees and tenants to visualize office layouts, furniture placements, and even interior designs before they are physically implemented.
This application is particularly valuable during the leasing and design phase, since it enables potential tenants to “walk through” the space virtually, making the planning process more streamlined and customized.
Personalized Content Feeds and Virtual Notice Boards
Commercial real estate technology can create a more coherent, engaging experience with news feeds and social media features.
Interactive news feeds allow tenants and employees to stay connected and informed, enhancing engagement by ensuring everyone is in the loop, regardless of location.
Optimized Energy Usage
Implementing technology that allows workspaces to adapt dynamically to energy usage helps reduce wasted energy while maximizing comfort for occupants. Furthermore, sharing this data with employees promotes transparency about the company’s environmental efforts.
Enhanced Employee Health and Safety
Smart building features are enhancing the workplace experience for both employees and building owners.
IoT sensors gather data that supports employee well-being, health, and motivation. For instance, monitoring indoor air quality by measuring humidity, VOC levels, CO₂, and temperature can positively impact employee health.
Monitoring indoor air quality by measuring humidity, VOC levels, CO₂, and temperature can positively impact employee health.
Additionally, human-centric lighting improves comfort, while meeting room and desk booking systems through smart building platforms facilitate new, flexible work models. Access to real-time room availability data also ensures efficient use of office space.
Systems can also alert building managers if certain environmental metrics fall outside recommended ranges, ensuring healthier air circulation and minimizing airborne contaminants.
Similarly, contactless technologies like mobile access systems let employees unlock doors with their phones, reducing touchpoints and maintaining a hygienic workplace.
From smart buildings to blockchain-enabled transactions, CRE technologies are transforming offices into more efficient, comfortable, and sustainable spaces that prioritize both tenant well-being and operational efficiency.
As CRE technology continues to evolve, the possibilities for enhancing the workplace experience will only grow, leading to a new era of workspaces that are smarter, safer, and more adaptable to the needs of modern professionals.
Companies that embrace CRE tech can not only reduce environmental impact and costs, but position themselves as industry leaders by attracting and retaining top talent.
Silverskills is a digital transformation company with over two decades of experience under its belt. Our tech solutions improve the processes of CRE companies with enhanced output and a quicker turnaround time. We automate almost all the solutions that are part of your CRE cycle, from rent roll analysis to broker support tools. Contact us now to get started.
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